Shipping Policies

Where do you ship?
We currently ship to the United States, Canada, Australia, New Zealand, and the UK. If your corner of the world isn't on that list—fear not! We're expanding our reach like a spell gone right. Stay tuned.

When will my order ship?
Once you place your order, our cauldrons start bubbling! Expect a confirmation email within the hour. Orders typically ship within 24–48 hours. You’ll get tracking info when your goodies are on their way. Please allow up to 2 weeks for delivery, and up to 30 days for international orders.

Do you offer local pick-up?
We’d love to teleport items straight to you, but alas—no in-store pick-up. We’re fully online, fully enchanted.

What if my item arrives damaged?
Please see our FAQ page to assist you in how to handle receipt of damaged items.

Can I return or exchange something?
All sales are final, as each item is custom conjured just for you. Please double-check size charts and color options before casting your purchase spell. We do not accept returns, exchanges, or cancellations—unless a product arrives defective.

Still got a burning question about our Shipping Policies?
Email us at treeandarrowshoppe@gmail.com and we’ll get back to you faster than a shooting star.

For more information on our Refunds, Returns and Exchanges policies please visit our Refund Policy page.